Microsoft has successfully launched its exclusive plans for Dynamics 365 2023 bringing BC users a slew of exciting features and hassle-free functions. The Dynamics 365 Business Central 2023 Release Wave 1 Feature is significantly going to help small and mid-sized organizations in automating and streamlining their business processes making improvements to the intercompany features.

This portal will let you filter, sort, search, and share by leveraging the capabilities of Dynamics 365 Customer Experience.

Knock. Knock.

What’s new with the Dynamics 365 Business Central 2023 Release Wave?

FYI, Microsoft released 2023 wave 1 plans on January 25, 2023, that offers hundreds of new enhancements and features, demonstrating the continuous investment of Microsoft towards digital transformation for business and customers at large. Such release wave contributes significantly to developing apps and creating experiences that add value to every role by breaking down the silos between insights, people, and data.

The new and advanced capabilities of Wave release will empower unique ways for making informed decisions based on data-driven AI-led insights and suggested actions.

Microsoft Dynamics 365 Business Central 2023 Release Wave Highlights:

Dynamics 365 Marketing

Dynamics 365 Marketing delivers collaborated and connected marketing and sales capabilities to qualify and empower sellers and marketers to work like a unified team in accelerating their pipelines. Some of the latest features as mentioned below are launched to help businesses increase their output, improve organizational efficiency and evaluate the impact of their campaigns for reaching higher levels of marketing maturity.

  • B2B analytics
  • Multiple email recipient activation
  • Dashboard
  • Frequency capping
  • Urchin Tracking Module (UTM) marketing tagging
  • Customizable preference centers

Dynamics 365 Sales

Dynamics 365 Sales have brought exclusive features like enhanced sequence capabilities that extensively support actionable AI-powered suggestions, personalized and account-based engagement, and significant opportunity management workspace.

From enhancing the content suggestions and email templates to improving the text message capabilities, Dynamic 365 Sales possess the capabilities for creating, looping, and optimizing the sales sequences at a given point in time.

Dynamics 365 Customer Service

Dynamics 365 Customer Service contributes crucially to delivering unified customer experiences with enhanced features and functions. It empowers the agent to work productively with enhancement to Microsoft Team collaborations, unified routing, and elements of agent workspace like conversation control, case form, and timeline.

Throughout this wave, Dynamics 365 Customer Service will continue to help businesses with AI-supported analytics and intelligent-supported analytics with the ultimate customization.

Business Event Triggers in Microsoft Power Automate

Microsoft contributes to helping you connect and integrate the Dynamics 365 Business Central 2023 Release Wave with Power Platform. With this release Wave 1, the new Business Event triggers have been supplemented to Power Apps. This serves as a mechanism to notify and trigger the external systems from the Business Central app.

The operations and finance connector has a “When a Business Event occurs” trigger. The Dataverse connector has a “When an action is performed” trigger. Any of these can be used for subscribing to any of these business events that are mentioned in the operations and finance app. They have similar functionality, however, the execution is a little different.

For instance, the sales invoice posting could trigger the flow which further automatically sends the invoice to a government-regulated e-invoicing service.

More Granularity for Warehouse Functionality

The Dynamics 365 Business Central 2023 Release Wave 1 ensures more granularity for the warehouse functionality. It let users dive deeper into the warehouse features with the latest launch.

The tools are available specifically for different locations by using the directed pick and put away which will be accessible all across the board.

The warehouse class checks, zones, Bin replenishment calculations, movement worksheets, and capacity management are also available.

Synchronizing the Master Data Across various companies

The launch of the latest feature in Dynamics 365 Business Central 2023 Release Wave 1, lets you move the setup and master the data from the main company to different companies with a similar environment. This means that any updates or changes made in the main company will be automatically updated and amended to different companies through Job Queues.

Do you want to enable this feature?

Go to Master Data Management Setup Page within the receiving Company. Select the tables and fields and table filters and sync them from the main company. So users from receiving company can access the synchronization logs to confirm accuracy.

Table Fields have been unlocked for users

This has been the most awaited feature that users were wanting for a while. With the latest Business Central 2023 Release Wave 1, Business Central has enabled users to add the table field to pages without any assistance from extensions or developers. It offers complete personalization so users can select out-of-box or custom fields as per their requirements.

Adjustment preview for multi-currency exchange rate

When you prep up to post any warehouse documents or item journal for pick and put ways, you can create different types of GL entries like –

  • Item entries
  • G/L entries
  • Value entries
  • Warehouse entries

To avoid any upfront mistakes, the preview functionality will let you know the impact that the adjusted exchanged rates will have on the posting. This will give more flexibility and transparent idea with the operations of multicurrency.

However, additional preview functionality was added to various other documents all across the software by including the capital and item journals, outputs, recurring consumption, warehouse entries and shipments, recurring consumption, and more. This means that the preview functionality lets users double-check their information before posting it to GL.

The Final Words

Do you want to enhance your Customer Experience or have any questions related to Dynamics 365 or want to know how we are serving our clients and their success stories with Microsoft Dynamics 365 Solutions, give us a call now!

Techcronus is all here to answer your queries and help you automate your business with Dynamics 365 Business Central capabilities!



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